Emergency Department Entrance

Proctor Hospital EMS
Contact Information

(Last updated 8/8/2011)
EMS Office
EMS FAX
(309) 683-6186
(309) 683-6190
Proctor ED
(Recorded line)
Proctor ED FAX
CAREpoint/EKG Fax
(309) 683-6112

(309) 689-8627
(309) 683-6102
Maggi Ballard
EMS Coordinator
(309) 683-6180
or Email
Carrie Vaughn
EMS Admin Asst.
(309) 683-6186
or Email
Jim Hubler, MD, JD
ED Medical Director
(309) 691-1000
ext. 1559
or Email
Richie Springer
EMS Educator
(309) 683-6189
or Email

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Proctor Hospital EMS


Proctor Hospital

Proctor Hospital has been approved as an IDPH Region 2 Resource Hospital, #0279.  The hospital's  "Go-Live" date was October 1, 2011.  Proctor Hospital EMS System is pleased to welcome 7+ agencies to our EMS program.  Proctor Hospital is delighted to be an active participant in the prehospital care of this community and to provide an unmatched healthcare experience for each patient.                       

If you are unfamiliar with Proctor's Emergency Department come visit us and take a tour. The Department includes an expanded Chest Pain Center, patient observation rooms, rooms especially designed for pediatric patients, trauma room and biohazard/decontamination room.  Easy access is provided from two of Peoria's main thoroughfares, North Knoxville Ave. and North Sheridan Rd.

The emergency physicians of EPSS, administration and staff of the Proctor Emergency Department all share the same mission and vision. It is a shared commitment to our patients who depend on our competence to care for them; a trust in each other that we are like family; and that as caregivers we consistently demonstrate a caring compassion. There is a difference in emergency service at Proctor and we want to share that experience with our pre-hospital provider partners. You can entrust your patients' care to us, with the knowledge that we share the same commitment to your patients that you do.

Introducing our EMS Team

Proctor Hospital has put together an impressive team to develop our EMS System. We look forward to hearing from our prehospital partners as we move through this process with your comments and suggestions.

EMS Coordinator - Maggi Ballard, RN, BSN, CEN

Maggi Ballard, RN, BSN, CENMaggi has been with Proctor Hospital for 35 years, initially as a staff nurse in the Emergency Department and for the last 15 years as our Associate Hospital EMS Coordinator.  Maggi has some prehospital experience, having been a PHRN and a preceptor with the Mobile Intensive Care program in Peoria.

Maggi looks forward to getting to know all of our prehospital providers better and working with you to make Proctor Hospital EMS a model of hospital and provider partnership.

Please feel free to email Maggi with any questions, suggestions or concerns at maggi.ballard@proctor.org

ED Medical Director - Jim Hubler, MD JD FACEP

Jim Hubler, MD JD FACEP Dr. Hubler joined the Proctor Hospital team in June 2010 with the EPSS physician group. As a previous EMS Medical Director for a number of years, Jim will be very valuable as we move through this process.

Dr. Hubler looks forward to working with all of our prehospital providers, and may be contacted at james.hubler@proctor.org

Nurse Manager - Faith Neuhauser, RN, BS

Faith Neuhauser, RN, BSN

Faith is the Director of our Emergency Department and wants our Emergency Department staff and prehospital providers to come together as a team to provide the best possible care to our patients.

Faith looks forward to hearing from you with any suggestions on how we can all work together to provide patients brought to Proctor ED a healthcare experience unmatched anywhere else. Faith may be contacted at faith.neuhauser@proctor.org

Richard Springer, EMT-P, EMS Educator

Richard Springer - EMT-P, EMS EducatorRichie brings 17 years of pre-hospital emergency work to the EMS team. His experience includes Life Flight paramedic, firefighter/paramedic, and hazmat and pre-hospital educator. As a member of the Proctor EMS team, Richie provides exceptional educational experiences with the highest quality standards for hospital professionals, pre-hospital providers, and the community.

Contact Richie at (309) 683-6189 or richard.springer@proctor.org

Carrie Vaughn, EMS Administrative Assistant

Carrie Vaughn

Carrie joined Proctor Hospital in October 2010. She will provide administrative support to Dr. Hubler, Maggi Ballard and Faith Neuhauser. "I am excited to meet all of our System pre-hospital personnel and assist in providing exceptional service to the communities we serve." Please do not hesitate to contact Carrie with questions, comments and suggestions. Please email Carrie at carrie.vaughn@proctor.org or call 309-683-6186