Quality & Safety

At Proctor Hospital our mission is to provide unmatched healthcare experiences...every day. Part of our continuing efforts at improving quality is participation in national initiatives for public reporting of quality measures promoted by organizations such as the Joint Commission and the Centers for Medicare and Medicaid Services (CMS).

The hospital quality measures provided as a link on this website reflect the hospital’s compliance with recommended treatments agreed upon by national healthcare professionals. Scientific research has found that patients have the best results when these treatment guidelines are followed. This information is provided as one example of Proctor Hospital’s strong commitment to quality. We encourage you to talk to your health care provider about this information and become an active partner with Proctor in delivering quality medical care.

To learn more about the quality measures, please click on one of the links listed below.

CMS Hospital Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), the Department of Health and Human Services, and other members of the Hospital Quality Alliance: Improving Care Through Information (HQA). The information on the website comes from hospitals that have agreed to submit quality information for Hospital Compare to make public.

If you have concerns regarding your care, please contact our Patient Advocate at (309) 691-1084. If we cannot resolve your concern, you may also contact the Joint Commission, an independent, not-for-profit, national body that oversees the safety and quality of health care and other services provided in accredited organizations. Information about accredited organizations may be provided directly to the Joint Commission at 1-800-994-6610. Information regarding accreditation and the accreditation performance of individual organizations can be obtained through the Joint Commission’s website at www.jointcommission.org.